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i-tec USB 3.0 Dual Display Adapter Advance 1x HDMI 1x DVI + 1x VGA Adapter Full HD+ 2048x1152 px External graphic card

P/N:
U3DUALADA
EAN:
071




The ADVANCE Series is the highest level of i-tec accessories bringing you the cutting edge technologies of products with a modern design and exclusive packaging.
 
This USB 3.0 Dual Display Adapter convert USB 3.0 to two graphic outputs: DVI-I and HDMI. It enables you to connect two other monitors, LCD or projectors to a computer with a USB 3.0 / 2.0 port. It can be used in your office (for graphic designer, financial department, ...), you can use it for making multiple screen presentations, on fairs or for your home-use (entertainment). Adapter supports resolution not only up to Full HD 1920x1080 pixels, but also up to 2048x1152 pixels. Owing to included adapter it can be used with devices equipped with VGA connector (LCD, Plasma TV, etc.).
This USB 3.0 Dual Display Adapter enables you to connect two more monitors, LCD or projectors to a computer with a USB 3.0 / 2.0 port. For desktop users adding the extra monitors via USB connection is easier than ever without having to open the computer chassis to install an internal video card. Once the installation is done, the USB-attached monitors soon wake up. No function key hassle to swap a second monitor. The adapter is USB 2.0 backward compatible.
You can use both HDMI and DVI-I interface to add another displays. In case you need to connect SUB-VGA display you can do so with DVI-VGA adapter which is included in the package.
HDMI interface enables you to transfer video with sound together. On the other hand DVI-I interface you can use especially for connection to professional diplays with the highest resolution support.

Examples of usage
  • View your large spreadsheets across three screens with display continuity
  • Multitask more effectively without overlapping windows
  • Edit on one screen while surfing the Internet information on the others
  • Do multiple screen presentations without bringing the other computers
  • Easily provide multiple screen exhibitions in a trade show
  • Use the second or the third display for palettes/tools
  • Get a panoramic view of large documents
  • Type documents on one screen while viewing reference material on the others
  • Compare three documents simultaneously across three screens
  • View charts and live data at the same time


Since March 2013 Display Link drivers are available, which enable to use the device also in Mac OS. You can download them here.

When upgrading to Windows 10, follow the instruction here.

 

In case of problems with the installation, technical difficulties or incorrect function of the equipment, check first for the possible solution in the FAQ tab.




  • USB 3.0, powered by USB, do not need external power source - USB 2.0 backward compatible
  • Can be connected up to 6 adapters to one PC/NB
  • Graphic interface 1x HDMI, 1 DVI-I, SUB VGA (owing to DVI-VGA adapter)
  • Possible supported resolutions 2x: 640x480, 800x600, 1024x768, 1280x720, 1280x768, 1280x800, 1280x1024, 1366x768, 1400x1050, 1600x1200, 1680x1050, 1920x1080, 1920x1200, 2048x1152
  • Supported Mode Extend (Default), Mirror, Primary Display
  • Supported colors 16 / 32 bit
  • Chipset DisplayLink DL-3900
  • Support Windows Vista Aero and DVD
  • OS Windows XP, Vista , Windows 7 32/64bit, Windows 8 32/64bit, Windows 8.1 32/64bit, Windows 10 32/64bit, Mac OS
  • Product size 126 x 66 x 24 mm
  • Product weight 100 g
  • Package size 172 x 140 x 40 mm
  • Package weight 300 g


System Requirements
Hardware requirements
PC, one available USB 3.0 port. Processor Intel Pentium 1.2 or higher, 512 MB RAM

Operating systems
Windows XP, Windows Vista, Windows 7 32/64bit, Windows 8 32/64bit, Windows 8.1 32/64bit, Windows 10 32/64bit, Mac OS

 

For DVD playback your hardware should meet following requirements: Processor Intel Pentium 2 or faster, 1 GB RAM, screen resolution 800x600 px and 16bit color depth.


Package Contents

  • USB 3.0 Dual Display Adapter
  • DVI to VGA Adapter
  • USB 3.0 cable (90 cm)
  • CD with drivers and manuals
  • Quick Start

User's Guide
   - Instructions for an installation on Windows 8.1 operating system
   - User´s Guide - U3DUALADA
   - Instructions for an installation on Windows 10 operating system
Drivers
   - Drivers for Windows XP / Vista / 7 / 8 / 8.1 / 10 -
   - Drivers for Mac OS X -
 

You can always download the latest drivers here.

The only limitation for Mac OS X. 10.8:
If using OS X 10.8, Apple update 10.8.3 must be installed before installing DisplayLink software. 10.8.3 fixes several serious OS X bugs exposed when DisplayLink software is installed.

Possible problems and their solutions after upgrading or installing Windows 10 can be found here.

General problems with USB 3.0 - please click here.

Important - Instructions for an installation on Windows 10 operating system you can find here.
Important - Instructions for an installation on Windows 8.1 operating system you can find here.

Question: Games do not work on OS Windows with installed DisplayLink software.
Answer: Some games have problems with starting in full screen mode or with using more monitors. Possible solution can be found here.

Question: When I close the lid, notebook fall asleep. What can I do?
Answer: Open „Control Panel“ and then set „Power Options“ – „Choose what closing the lid does“ – „When I close the lid“ – „Do nothing“.

Question: Graphic outputs don´t work after driver update in MAC OS.
Answer: It is important to uninstall previous drivers first. Then install new version of the driver.

Question: Wireless devices (network or e.g. Microsoft mouse + keyboard set ) stop working when my USB 3.0 dock (HDD or Hub device) is connected. Why?
Answer: USB 3.0 can sometimes interfere with 2.4 GHz wireless devices if they are placed in close proximity. Solution: Wireless devices should be located away from the USB 3.0 ports and cables. Try moving the wireless devices to a USB port away from the USB 3.0 ports or cables. Use USB extension cord for connecting of Wireless device .
Intel have done a study on this issue and published a paper here with details on the problem and ways to minimise it: http://www.usb.org/developers/whitepapers/327216.pdf

Question: What are the primary graphics card requirements for DisplayLink chipsets in i-tec graphic adapters and docking stations?
Answer: DisplayLink graphic chipsets are secondary displays. There currently needs to be a primary graphics card in the system. Windows XP: Under Windows XP, DisplayLink install their own virtual graphics adapters under device manager and Windows Display Properties. These are independant of the primary graphics card. Windows Vista and later: Under windows Vista onwards, the DisplayLink graphics driver works closely with the primary graphic card. DisplayLink works with all Intel, NVidia, ATI/AMD, NVidia and VIA graphics cards. DisplayLink do not support the SiS or Matrox graphics cards. DisplayLink may not work if there are multiple graphics cards installed in the PC. DisplayLink does not support ATI crossfire or NVIDIA SLI configurations. It supports NVidia GeForce Go 6/7 Serie to version v6.2.

Question: Device stopped working after installing Windows 8.1. On Windows 8 worked without problems.
Answer: Please install the latest drivers from our website. Windows 8.1 are supported since DisplayLink 4.7.

Question: Device stopped working after installing Mac OS X 10.9 Mavericks. On the previous version it worked without problems.
Answer: Please install the latest drivers from our website. Mac OS X 10.9 Mavericks are supported since DisplayLink 2.1.

Question: I use Mac OS X and audio output doesn’t work.
Answer: Drivers for Mac OS X currently doesn’t support audio when a device is connected to USB 3.0 port. Audio can be used only with connecting to USB 2.0 port.

Question: Do you have a problem with detection USB 3.0 Display adapter in USB 3.0 port my PC/NB?
Answer: Maybe, you have old drivers for USB 3.0 port on your PC/NB. Please, read more information here and download the latest drivers for your USB 3.0 chipset in your PC/NB and install it by recommended inctructions.

Question: How correctly install USB Display Adapter in Windows OS?
Answer: Don't plug USB Display Adapter to USB port in PC/NB before installing drivers. We recommend actual drivers from DisplayLink page (for internal chipset DL-3100) here. After installing of drivers and connecting of adapter to USB port of PC/NB is installation finished automatically.

Question: Is there a drivers for Windows 8 32/64bit for USB Display Adapter ?
Answer: Yes, you can download actual driver from DisplayLink page (for internal chipset DL-3xxx serie) here. Don't plug USB Display Adapter to USB port in PC/NB before installing drivers. After installing of drivers and connecting of adapter to USB port of PC/NB is installation finished automatically.

Question: How can I use VGA monitor?
Answer: Please, plug DVI-I to VGA adapter into DVI-I output of U3DUALADA.

Question: Can I obtain more detailed information about problems with USB Display Adapter?
Answer: Of course, you can contact our support or you can find useful information on FAQ pages of DisplayLink here.

Question: During installation appears message about VBScript. Is unable to install device.
Answer: It´s Microsoft error. Please follow the informations on Microsoft website here.

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