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i-tec USB 3.0 Dual Docking Station HDMI DVI Full HD+ 2048x1152 + USB Charging Port Gigabit Ethernet, Notebook Ultrabook Tablet

P/N:: U3HDMIDVIDOCK
EAN:: 620

The ADVANCE Series is the highest level of i-tec accessories bringing you the cutting edge technologies of products with a modern design and exclusive packaging.

i-tec USB 3.0 Dual Docking Station is equipped with two graphic outputs for connecting almost any display. The HDMI interface will enable you to transmit video together with audio, while the DVI-I interface can be used mainly for connection to professional monitors supporting the highest resolutions. The graphic chip supports Full HD+ resolution (2x 2048 x 1152 pixels) and thanks to the dedicated graphic controller the docking station does not load you notebook, tablet or PC. Enjoy big screen experience from movies, streaming media, presentations and web sites, etc.
The docking station also offers an audion input / output, a gigabite network card, two USB 3.0 ports and four USB 2.0 ports. Port USB 3.0 Fast can be used for charging of USB devices such as mobile phones, tablets, cameras etc.
It offers higher flexibility to the users because it does not depend on the notebook platform. Furthermore, the product features a compact and elegant design developed in accordance with the ultrabook series. Another advantage is that the docking station can be used either in the horizontal position as a notebook or tablet pad providing better circulation of air under these pieces of equipment.
It is compatible with USB 2.0 equipment, it can be used with all tablets with Windows 8 and with installed drivers version 7.2 M0 or higher.
This universal docking station will significantly increase the comfort of using your notebook, tablet or PC. It will allow easy and fast connection of your favourite pieces of hardware such as a keyboard, mouse, external disk, printer, an audio system, internet modem, another monitor, etc. by a single USB 3.0 cable (One-Touch-System). This way you will avoid perpetual connecting and disconnecting of these pieces of hardware whenever you carry your notebook or tablet with you. Another advantage is better organization of your desktop and removal of the unorganized clutter of cables.

When upgrading to Windows 10, follow the instruction here.

In case of problems with the installation, technical difficulties or incorrect function of the equipment, check first for the possible solution in the FAQ tab.

Specification

Download

FAQ

1x DVI-I port
1x HDMI port
2x USB 3.0 port type A – for connecting the USB equipment to the docking station (1x port USB 3.0 Fast has a function in accordance with the BC 1.2 specification for charging of the iPad or Samsung tablets)
4x USB 2.0 port type A – for connecting the USB equipment to the docking station
1x USB 3.0 port type B – connecting the docking station to the USB port of a notebook / tablet / PC
1x Ethernet 10 / 100 / 1000 Mb/s GLAN RJ-45 port
1x 3.5 mm audio output for earphones / loudspeakers– 2-channel output 48 kHz at 16 bit
1x 3.5 mm input for a microphone – 2-channel input 48 kHz at 16 bit
Possible resolution 2x: 640x480, 800x600, 1024x768, 1280x960, 1280x1024, 1360x768, 1366x768, 1368x768, 1400x1050, 1440x900, 1600x1200, 1680x1050, 1920x1080, 1920x1200, 2048x1152
Interface USB 3.0, compatible with USB 2.0
Power adapter: input AC 100-240 V / 50-60 Hz / 0.75 A; output DC 5 V / 4 A
OS Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 32/64 bit, Mac OS X, Linux Ubuntu 14.04, Android 5 (Lollipop) and later.
Product dimensions 181 x 71 x 31 mm
Product weight 220 g
Packaging dimensions 242 x 165 x 79 mm
Packaging weight 827 g

SYSTEM REQUIREMENTS
Hardware requirements: Notebook / tablet with OS Win 8 / PC with a free port USB 3.0 / 2.0. If you have USB 2.0, the data transfer speed will be reduced. Processor Intel Pentium 1.2 GHz and higher, 512 MB RAM.

Operating system: Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 32/64 bit, Mac OS X, Linux Ubuntu 14.04, Android 5 (Lollipop) and later.

For playing a DVD on an additional monitor the processor shall be at least Intel Pentium 2.0 and higher, 1 GB RAM and a screen resolution shall be 800x600 and 16 colors.

PACKAGE CONTENTS

i-tec USB 3.0 docking station
Base plate
Power adapter
USB 3.0 cable (one end connector type A, the second end type B; 100 cm) – for connecting to a notebook / PC
CD with the drivers and the manual
Quick Start

Using a single USB 3.0 cable the docking station will allow connection of your favorite pieces of hardware such as a keyboard, mouse, external disk, printer, an audio system, internet modem, another monitor, etc.

You can always download the latest drivers here.

Possible problems and their solutions after upgrading or installing Windows 10 can be found here.

General problems with USB 3.0 - please click here.

Important - Instructions for an installation on Windows 10 operating system you can find here.
Important - Instructions for an installation on Windows 8.1 operating system you can find here.

Question: I would like to charge Apple device (iPad, iPhone, iPod) in OS Windows over the USB 3.0 / 2.0 port. Is there any software option to solve this problem?
Answer: Standard charging is solved via the supplied AC adapter for Apple device. Nevertheless, by ASUS company was developed the „ASUS Ai Charger“ software for working and simultaneously charging of Apple device over the USB port of notebook / PC, over the plugged HUB or docking station in Windows OS. More information can be found here: http://event.asus.com/mb/2010/ai_charger/, where you can download and test the software. In spite of many positive experiences with the using of this software, we cannot guarantee 100% effectivity in all possible hardware combinations.

Question: Games do not work on OS Windows with installed DisplayLink software.
Answer: Some games have problems with starting in full screen mode or with using more monitors. Possible solution can be found here.

Question: When I close the lid, notebook fall asleep. What can I do?
Answer: Open „Control Panel“ and then set „Power Options“ – „Choose what closing the lid does“ – „When I close the lid“ – „Do nothing“.

Question: Graphic outputs don´t work after driver update in MAC OS.
Answer: It is important to uninstall previous drivers first. Then install new version of the driver.

Question: Wireless devices (network or e.g. Microsoft mouse + keyboard set ) stop working when my USB 3.0 dock (HDD or Hub device) is connected. Why?
Answer: USB 3.0 can sometimes interfere with 2.4 GHz wireless devices if they are placed in close proximity. Solution: Wireless devices should be located away from the USB 3.0 ports and cables. Try moving the wireless devices to a USB port away from the USB 3.0 ports or cables. Use USB extension cord for connecting of Wireless device.
Intel have done a study on this issue and published a paper here with details on the problem and ways to minimise it: http://www.usb.org/developers/whitepapers/327216.pdf

Question: What are the primary graphics card requirements for DisplayLink chipsets in i-tec graphic adapters and docking stations.
Answer: DisplayLink graphic chipsets are secondary displays. There currently needs to be a primary graphics card in the system. Windows XP: Under Windows XP, DisplayLink install their own virtual graphics adapters under device manager and Windows Display Properties. These are independant of the primary graphics card. Windows Vista and later: Under windows Vista onwards, the DisplayLink graphics driver works closely with the primary graphic card. DisplayLink works with all Intel, NVidia, ATI/AMD, NVidia and VIA graphics cards. DisplayLink do not support the SiS or Matrox graphics cards. DisplayLink may not work if there are multiple graphics cards installed in the PC. DisplayLink does not support ATI crossfire or NVIDIA SLI configurations. It supports NVidia GeForce Go 6/7 Serie to version v6.2.

Question: After installation of Windows 8.1 the equipment stopped functioning. In Windows 8 it worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Windows 8.1 is supported from the DisplayLink 7.4 version.

Question: After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. In the previous system version the equipment worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Mac OS X 10.9 Mavericks is supported from the DisplayLink 2.1 version.

Question: I am running Mac OS X and the audio output is not working.
Answer: Currently, the drivers for Mac OS X support audio from version 10.10.x Yosemmite and higher if the device is connected to an USB 3.0 port. Audio can also be used when the device is connected to an USB 2.0 port.

Question: The docking station is not functioning with a tablet and Windows 8.
Answer: Please install the most recent drivers 7.2 M0 or higher that can be downloaded here.

Question: I have a problem with detecting the USB 3.0 docking station in the USB 3.0 port of my notebook / tablet / PC.
Answer: The problem may be caused by outdated drivers for the USB 3.0 port of your notebook / tablet / PC. Please read the description and download the most recent drivers for the USB 3.0 chipset in your notebook / tablet / PC and installed them according to the instructions provided. The drivers can be downloaded here.

Question: How to properly install the USB 3.0 docking station in Windows?
Answer: Do not connect the USB 3.0 docking station to the USB port of your notebook / tablet / PC until you install the drivers. You need to install the most recent drivers for the DisplayLink (for internal chipset DL-3700) that you can download here. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: Are there drivers for Windows 8 / 8.1 32/64 bit for the USB 3.0 docking station available?
Answer: Yes, for the graphic part you need to install the most recent drivers for the DisplayLink (for internal chipset DL-3700) that you can download here. Do not connect the USB 3.0 docking station until you install these drivers. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: How can I use VGA monitor?
Answer: Please, buy and plug DVI-I to VGA adapter in DVI-I output of U3HDMIDVIDOCK.

Question: Can I get more detailed information on troubleshooting for the USB 3.0 docking station?
Answer: of course, you can find useful information on the DisplayLink website on the FAQ tab or you can contact our technical support.

Question: The equipment will not charge an Apple / Samsung tablet.
Answer: Unfortunately, despite the European standard on compatibility of charging equipment, some companies protect their brand products and these can be charged only by the original / licensed charging adapter. The docking station can be used for charging of the Apple / Samsung tablets only on the USB 3.0 Fast port. At the same time the docking station must be disconnected from the computer/notebook and the inclosed power adaptor must be connected.

Question: The LAN port is not working or its speed is only 10/100 Mb/s.
Answer: Check all cables between the docking station and the active component and fully press the RJ-45 connectors. It is also helpful to change the Ethernet cable between the docking station and the active network component (HUB, switch, router) for a certified cable.

If some of the accessories specified on the carton is missing in the package, please contact us with a request for delivering the missing accessory by e-mail at , and indicate the delivery address.